Tools and techniques to facilitate your company transformation Coming soon

Share tools, techniques, approaches.. to boost your company performance or simply ask the community To see this working, head to your live site. Categories All Posts My Posts Forum Explore your forum below to see what you can do, or head to Settings to start managing your Categories. Créer un nouveau post General Discussions Share your experience or tip to improve your company performance subcategory-list-item.views subcategory-list-item.posts 1 Follow Decision aids Share the decisions aid you use (or used) . subcategory-list-item.views subcategory-list-item.posts 0 Follow Key Performance Indicators Share or ask for new Key Performance Indicator subcategory-list-item.views subcategory-list-item.posts 0 Follow Approaches Share approaches or steps to transform or better organise your company subcategory-list-item.views subcategory-list-item.posts 0 Follow Maturity Models Propose or ask new maturity models subcategory-list-item.views subcategory-list-item.posts 0 Follow Forum - Frameless

Tools and techniques to facilitate your company management Coming Soon

Scientific method Back to the "TO DECIDE" sectio Scientific method Overview The scientific method of decision making can also be called a heuristic method, since it’s best used in circumstances where you don’t need 100% perfection first time roun Steps Question – formulate a question Research – do background research to gather as much clarity as possible Hypothesis - Based on your research, form a hypothesis, or statement you want to test the validity of Experiment – test, test, test! Observations – collect data from the experiment Results – formulate results based on the data you’ve collected Conclusion – determine the validity of your hypothesis Template Get template Back to the "TO DECIDE" sectio

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ETHICS Tool for Ethical Decision Making Back to the "TO DECIDE" sectio ETHICS Tool for Ethical Decision Making Overview An ethical decision-making tool named ETHICS developped by the Ontario College of Social Workers & Social Service Workers in order to assist members in considering the issues and applying their professional judgment in particular scenarios. The Tool supports ethical and professional practice by providing a process for members to follow Steps Examine the situation and values : Examine the facts. Gather all available information and/or evidence. Are there disagreements about the facts? Examine whether an ethical dilemma actually exists. Ask yourself: Are there Standards of Practice, policies or legislation that direct how to proceed? Am I trying to determine what is morally right or wrong? Are values and beliefs in conflict? Examine relevant values. What are the values of the client, society and organization? What are your professional and personal values? Ignoring values is as problematic as imposing values. Think about the Code of Ethics and Standards of Practice. How does the Code of Ethics and Standards of Practice apply to this situation? What is the legislation that applies to the workplace? Is there legislation that applies to this situation (e.g., Child, Youth and Family Services Act, Health Care Consent Act, Personal Health Information Protection Act)? Are there workplace polices or practices that apply to this situation? Hypothesize all possible decisions or options ; Do not place judgment or look for the best options Identify the consequences of each option : Reflect on the inherent risks and benefits of each option. Consult with others : Consult with others about ethical choices. You may choose to consult colleagues, supervisors, managers, ethicists or privacy officers; obtain a legal consult; Please see the OCSWSSW website Template Get template Back to the "TO DECIDE" sectio

Ansoff matrix Back to the "TO DECIDE" sectio Ansoff matrix Overview What is the Ansoff Matrix? The Ansoff matrix is a strategic planning tool that provides a framework to help executives, senior managers, and marketers devise strategies for future business growth. Ansoff Matrix adresses four strategies Market penetration: find new ways to make your existing product more appealing and successful within the market. Some questions to ask yourself : What’s your current market share and can it sustain growth? How will you continue growth? Price decrease? Partnerships? Are there competitors that you can acquire or work with? Are other players in the market moving or focusing, how well are they doing? Market development:: move your product / service to a new market Some questions to ask yourself Can you rapidly scale your product or service? Is your industry similar across countries? What is the competitive landscape like in your new market? What is your current segment of customers and who is similar? How will it impact your internal teams (e.g. Marketing)? What’s the new market size? Product development: create new product / service for an existing customer base. For example; Create a new product / servce that appeals to your current audience, Develop a service related to your existing products / service, Partner with businesses to offer a package deal that includes your product, Acquire a competitor and using their value to increase your own. Some questions to ask yourself : How will you sustain innovation without taking limited risk? Are there obvious gaps in products or services that competitors offer? What do your customers tell you? Is there demand for a particular service or product? Can you acquire a product or white label a product with your brand? Can you partner with businesses to provide services or become a channel partner? Diversification: create new product / service for new customers. Some questions to ask yourself : How can you diversify, is there a product or service that is related to your current offering? What framework will you use to test the ideas and concepts? What level of risk and investment can you tolerate? How strong are the competition in your new market? What is the overall goal? What is the potential return? How do your current strengths and weaknesses align to the needs of the new offering? Steps Step 1 - Create your matrix (or use a template) Step 2 - Consider your options: Plot the potential strategies you can pursue in each quadrant Step 3 - Run a risk assessment: Identify the ways you are putting your business in danger and the potential challenges involved Step 4 - Plan for your risks; Create contingency plans that address these risks. Focus on the risks with the highest probability and level of impact Step 5 - Select your approach asking the right question: You are struggling to attract new customers? Consider market penetration or market development You've reached the limit of your current market? Consider diversification or product development Your customers or market studies describe unmet needs? consider product development Template Get template Back to the "TO DECIDE" sectio

De Bono's 6 hats Back to the "TO DECIDE" sectio De Bono's 6 hats Overview De Bono's 6 hats is a method that will help to focus more productively on problems and issues. The method focusses on six team roles, represented by different coloured symbolic thinking hats Steps Each particpant will endorse a the role and the point of view associated to a color. White Hat . This hat covers facts, figures, information needs and gaps, and other objective elements of the problem. The participant will focus on : Information Figures Facts, Proofs Red Hat. This hat covers intuition, feelings and emotions about the problem. The red hat gives the thinker permission to put forward a feeling or an intuition on the problem without having to justify it using logic. The participant will focus on : Fears Impact on others Intuition Feelings Black Hat. This hat represents judgment, analysis and caution. It should not be seen as a negative perspective, but rather as a logical way to establish when proposals do not fit facts, where there are shortcomings in the available experience, or issues in the system or in policy. The black hat can come up with worst case scenarios. The participant will focus on : Risks Potential problems Obstacles Downside Weaknesses Yellow Hat. The yellow hat is the opposite of the black hat in some ways. The yellow perspective consider the positive aspects and advantages in the situation. It looks at why proposals will work and be beneficial, or find aspects of past actions which have been positive. The participant will focus on : Best scenarios Benefits Positive thinking Optimism Evidence Green Hat. This is the hat of creativity, alternatives, interesting proposals, provocative ideas and changes. The purpose of the green hat perspective is to look at the problem in new ways. The participant will focus on : Creative thinking Alternative solutions Refining and developing new ideas Blue Hat. This hat represents the overview or process control. Its purpose is to sum up everything which has been learned or presented in the discussion, and establish ways forward. The participant will focus on : Process control Company focus Agenda Summary Time management Template Get template Back to the "TO DECIDE" sectio

Cause and Effect or Ishikawa Diagram Back to the "TO DECIDE" sectio Cause and Effect or Ishikawa Diagram Overview Cause and Effect or Ishikawa Diagram shows the causes of a particular event. It can be used for product design and to check its quality to identify possible factors causing an overall effect. You can group causes into categories to find sources of variation. When To Use Cause And Effect Analysis Cause and effect analysis can be used in many ways but its primary purpose is to help you solve problems the problem is the effect whatever brings about that effect is the cause, the cause and effect technique will speed the identification of the true cause or causes so the corrective action can be taken Root cause analysis Problem exploration Identifying possible data requirements Developing objectives for solutions Narrowing down causes Also, Identifying the root causes of any problem Meanwhile, Relationship between the causes of a problem First of all, define a problem that will be head of the fish then decide major causes and effects leading to a problem. Steps 5 Steps To Do Cause And Effect Analysis Step 1: Define The Problem First, write in the quality problem on the right-hand side and draw an arrow pointing to it. The problem which needs analysis should be written Step 2: Decide Major Causes And Effects Leading To A Problem Determine the major categories for grouping possible causes the most popular examples of major causes are the four M’s machines materials manpower and methods you can use more or fewer major causes and you do not have to use any of the four M’s if they do not apply it is just an easy way to get started if the four M’s are not appropriate there are numerous other choices these are some examples the number of major causes can vary and can be more or less than four Step 3: Brainstorm And Analyze You’ve to gather a team and do a brainstorming activity. In your team 3-4 or more than that people will be discussing what the problem is and they will come with their idea so we can take the best idea. Brainstorm and analyze will be happening on problem and major causes detail. Brainstorming is a very important activity in cause and effect analysis tool Meanwhile, When brainstorming it is important to remember that Clues may surround us but a less our mental blindfold is removed we may miss seeing or thinking of those causes that are important as the ideas are written down. The chart should not look like the top diagram. Also, The purpose of the cause-and-effect chart is to group like ideas together with a big help to the leader is for a member. Step 4: Categorize Causes Find possible causes leading to a problem. You’ve to see what exact cause is leading to a problem. You’ve to continue till you’ve found the root cause of the problem Step 5: Action Plan After you have analyzed the problem and find its causes, the last step is to develop an action plan so that you would not repeat the same mistake again Template Get template Back to the "TO DECIDE" sectio

TO DECIDE In this section, you will find a collection of decisiion aid and when available, the associated templates you can use SWOT analysis Decision trees Scientific method Power and Interest Grid Cause and Effect or Ishikawa Diagram Ansoff matrix ETHICS Tool for Ethical Decision Making De Bono's 6 hats 1 2 3 ... 100 1 ... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 ... 100