TO MEASURE
You are looking for metrics to measure your progress but it's had to choose which one ? How to interpret it ?
This section is made for you
OUR LATEST METRICS AND KPIs
# of Invoices
Listed in
Finance, Procurement
# of IT risk issues identified by outside parties yet to be incorporated into risk profile
Listed in
Risk
# of (major) internal control breaches
Listed in
Audit
# of business disruptions caused by problems
Listed in
Information Technology, Risk
# of completed Projects
Listed in
Project Management
# of closed sales opportunities lost
Listed in
Sales
# of closed sales opportunities
Listed in
Sales
% of employees receiving regular performance reviews
Listed in
Human Resources
1 - SELECT A TOPIC / THEME YOU WANT TO MEASURE
2 - TAKE A LOOK TO THE LIST OF METRICS AND KPIS
# of contact moments
Calculation
# of contact moments
Explanation
Coming soon
Expected trend
Listed in
Sales, Account Management
Adapted to
# of contacts
Calculation
# of contacts
Explanation
Raising the number of contacts is essential for growing your business
Expected trend
Listed in
Sales, marketing, Account Management
Adapted to
# of contacts effectively contacted
Calculation
# of contacts effectively contacted
Explanation
Number of contacts that have effectively been contacted during a given marketing campaign
Expected trend
Listed in
Sales, Marketing, Account Management
Adapted to
Average number of accounts per account manager
Calculation
[ # of acccounts] / [# of account managers]
Explanation
Average number of accounts per account manager.
Expected trend
Listed in
Sales, Account Management
Adapted to
Average number of contact moments per account
Calculation
{# of contact moments] / [# of accounts]
Explanation
Keeping a stable number of contact moments is key for sustainable business relationships
Expected trend
Listed in
Sales, Account Management
Adapted to
Average number of contacts per account
Calculation
[# of contacts] / [# of accounts]
Explanation
Average number of contacts per account.
Expected trend
Listed in
Sales, Account Management, Marketing
Adapted to
Contact Rate
Calculation
( [# of contacts effectively contacted] / [# of contacts in the target list] ) x 100
Explanation
Soon
Expected trend
Listed in
Sales, Marketing, Account Management
Adapted to
Number of account managers
Calculation
# of account managers
Explanation
Coming soon
Expected trend
Listed in
Sales, Account Management
Adapted to
Number of accounts
Calculation
# of accounts
Explanation
Coming soon
Expected trend
Listed in
Sales, Account Management
Adapted to
Number of contacts in the target list
Calculation
# if contacts in the target list
Explanation
Number of contacts or prospects to be contacted for a given marketing campaign
Expected trend
Listed in
Sales, Marketing, Account Management
Adapted to
Product Knowledge
Calculation
Coming soon
Explanation
Ability to effectively present and train on the entire product line, while bringing total value to the customer, dealer or distributor.
Expected trend
Listed in
Sales, Account Management
Adapted to